Yes, all orders must be $1000 or more before taxes and shipping.
Can I order a sample of your products?
Yes, you can. The VanCity Rolls sampler is provided as an option for dispensaries to try out a sample of our most popular strains before choosing to stock in store or online. The Sampler is a carton that contains 1 pack of each of our 10 most popular strains (10 packs = 10 different strains). We offer 16 strains total.
If you need help, email us at [email protected] and let us know that you would like to order a Sample Pack off VanCity Rolls along with the strains you’d like to try. You get to choose 3 x AA Strains, 3 x AAA Strains, and 2 x AAAA Strains.
We are eager to have you try our product. We also offer sample packs from our other wholesale sites, which you can check out at the following links.
Compassion Concentrates Sample Pack
Is it safe ordering with VanCity Rolls?
VanCity Rolls is a wholesale distributor of pre-rolled cannabis joints. We are passionate about our products and our customers and have made it our mission to provide high-quality pre-rolled BC grown cannabis at competitive pricing and in convenient packaging. Our shop is stocked with a variety of indica, sativa, hybrid, and CBD cannabis strains, which allows us to meet the needs of all of our customers.
We operate out of the Vancouver area, but we do ship to dispensaries across Canada.
What do I need to do to become a VanCity Rolls vendor?
- Go to the My Account page
- Go to the right hand side under “Create Account”
- Enter your details
- Choose a password
- Click Register
Next your account will be sent to us for review. You will receive an additional email once your account has been approved.*
We try to approve accounts as quickly as possible. If you register on the weekend your account may not
How many of each product do I have to order?
Feel free to purchase any quantities or combinations of products that total more than the order minimum of $1000.
What is the minimum amount I can order?
The minimum order amount is $2,000 for all subsequent purchases.
When will my order ship?
Orders are shipped by Xpresspost at no charge. Once we receive your payment, your order will ship within 1-2 business day. After it has shipped, please allow 2-7 business days to receive your package.
Please allow an extra couple of business days if you live in a remote area.
Your delivery is guaranteed (except for residents of Nunavut, Northern Quebec or if you provide an inaccurate/incomplete address).
Please be patient on tracking as Canada Post does not scan packages until they reach their sorting facility. This can take Canada Post as much as one day (2 days past your order date) to complete. Unfortunately, this is out of our hands and we apologize for the inconvenience.
Orders received on Friday will ship the following week as we are closed on the weekend.
*Please note that it can take up to 40 minutes for us to receive your E-transfer.
Can I add/edit/cancel my order?
Payment has NOT been sent
- Place an entirely new order for the items you want.
- Email us at [email protected] and request that we cancel your OLD order.
- Follow the payment instructions to complete your new order.
Payment has been sent
- If your order status is “Processing”, “Picked”, “QC” or “Completed”: Unfortunately we cannot make any changes to the order. It’s too late.
- If your order status is “On Hold” or “Pending”: Cancel your pending payment. Place a new order for the items you want, and re-submit payment according to your new payment instructions.
Note: We can edit shipping details anytime before the order is set to “Completed”. Please contact us immediately if you need to update your destination shipping address.
Note: You can check the status of your order in your My Orders section.
What are your working hours?
We are available via e-mail at [email protected], Monday thru Friday from 8am to 5pm PST.
What methods of payment do you accept?
All payments are processed through Interac E-Transfer only through our parent company Contra Brands at [email protected]